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How long do Reward Requests take to process?

Learn how long Reward Requests typically take to be processed.

Written by Lior

Short Answer

Reward Requests are typically processed within up to 48 hours, excluding weekends, public holidays, and any additional time required for verification or compliance reviews.


Reward Processing

Once you submit a Reward Request, it enters the review and processing stage.

Most Reward Requests are processed within 48 hours. However, this timeframe does not include:

  • Weekends.

  • Public holidays.

  • Additional verification or compliance reviews, where applicable.

You can monitor the status of your Reward Request directly from your FundingRock Dashboard.


If Processing Takes Longer

Processing may take longer if:

  • Additional verification is required.

  • Your Reward method has not been fully activated.

  • Your account requires further review.

If more than 48 hours (excluding weekends and public holidays) have passed since your Reward Request entered processing and you haven’t received an update, please contact the Support Team.


Important

  • Reward Requests are typically processed within up to 48 hours.

  • Weekends and public holidays are not included in the processing time.

  • Additional verification or compliance reviews may extend processing times.

  • You can track your Reward Request status from your Dashboard.


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