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Why have I not received my challenge login credentials?

Written by Yulia

1. Check all email folders

Check your Spam, Junk, and Promotions folders.

2. Allow up to 10 minutes

Credential emails can take up to 10 minutes depending on your email provider.

3. Reset your password from the dashboard

See Article 1 in this section for the full reset process.

4. Contact support

Reach out via live chat or at [email protected].

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