You are eligible for a full refund of your Challenge fee once you pass all evaluation phases and make your first withdrawal (minimum $100).
If you upgrade to a larger account, only the additional amount paid is refundable.
Refunds are not available if you fail the Challenge at any stage.
What If I Purchased by Mistake?
If you haven’t traded on your Challenge account and it’s within 14 days of purchase, you can request a 100% refund by submitting a ticket. Refunds are processed within 14 days of approval.